What to Do If You're in an Accident with Your Honda
July 22 2025,
Even a minor accident can quickly turn into a stressful and confusing situation. In those moments, knowing how to react is crucial—for your safety, to protect your rights, and to ensure your Honda is properly repaired. This practical guide outlines the key steps to take after a collision and highlights the benefits of working with a certified repair centre.
- Safety First
Immediately after the impact, your top priority should be safety. If the vehicle is still drivable and conditions allow, move it to the side of the road. Turn on your hazard lights to alert other drivers. If anyone is injured, call emergency services right away. Even if there are no visible injuries, it's often wise to consult a healthcare professional afterward.
- Assess the Situation and Exchange Information
Once everyone is safe, take a moment to assess the damage to all vehicles involved. Exchange the following information with the other driver: full name, phone number, driver’s licence number, licence plate, insurance provider, and policy number. Avoid discussing who was at fault—that will be determined later by your insurance company.
- Document the Incident
While the details are still fresh, document everything thoroughly. Take photos of the damage, the vehicle positions, the road, and surrounding environment. If any witnesses were present, get their contact information and written statements. A simple sketch of the scene can also help when filing your report.
- Contact Honda Roadside Assistance
For immediate support, call Honda Roadside Assistance at 1-800-565-7587. Whether you need towing, guidance on next steps, or short-term assistance, Honda’s team is there to help you get back on track.
- Request Genuine Honda Parts
When reporting the incident to your insurer, clearly request genuine Honda parts for any necessary repairs. These parts are built to meet Honda’s exacting standards for quality, fit, and durability—and they’re the only parts covered under your Honda warranty.
- Why Choose a ProFirst Collision Repair Facility?
ProFirst Certified Collision Centres specialize in repairing Honda vehicles. Their technicians receive brand-specific training and use only genuine Honda parts. This ensures your vehicle’s safety systems, performance, and appearance are restored to pre-accident condition.
Many centres also assign a dedicated claims advisor who will walk you through the entire process and keep you informed, ensuring full transparency every step of the way.
- Know Your Insurance Rights
It’s important to remember that you are not obligated to use the repair shop recommended by your insurer. As the vehicle owner, you have the right to choose where your Honda is repaired. Many Honda dealerships across Quebec have their own collision centres or can refer you to trusted certified partners.
Accidents are never pleasant—but being well-prepared and knowing what to do can help reduce the stress. By following these steps and relying on the expertise of Honda-certified repair centres, you can be confident that your vehicle will be restored to manufacturer standards. Don’t hesitate to stand up for your rights, and always insist on genuine Honda parts to preserve the quality, safety, and long-term value of your vehicle.
